We’d like to clear up a common misconception about the Better Business Bureau. Many people think that every business is obligated to respond to a complaint filed with the BBB and resolve it. But that’s not the case.
If you select a Kansas City remodeling company that is NOT accredited with the BBB, they can simply ignore customer complaints filed with the BBB.
This is why it’s so important to deal with a business that is BBB accredited. That means if a complaint arises, the contractor agrees that the BBB’s judgment is binding and must perform accordingly. Without this agreement, you may have no recourse.
Jericho Home Improvement is a fully-accredited business with the Better Business Bureau.
Of course, there is more to the BBB than accreditation. The BBB also collects a wealth of information that helps consumers evaluate contractors. They analyze this information and use it to assign letter grades from A+ to F.
Jericho Home Improvement’s BBB rating is A+.
You can read their report on Jericho Home Improvement right here.